Course Details
Course Outline
1 - Introduction to ISO 9001 and the initiation of a QMS implementation
Training course objectives and structureOverview of ISO, management systems, andISO 9000 familyIntroduction to quality and QMS based on ISO 9001Initiation of the QMS implementationLeadership and commitmentQuality policyRoles, responsibilities, and authorities
2 - Implementation plan of a QMS
Context of the organizationQMS scopeActions to address risks and opportunitiesQuality objectivesChange managementResourcesCompetence
3 - Implementation of a QMS
Awareness and communicationManagement of documented informationRequirements for products and servicesDesign and development of products and servicesOutsourcingProduction and service provisionMonitoring, measurement, analysis, and evaluation
4 - QMS monitoring, continual improvement, and preparation for the certification audit
Internal auditManagement reviewsNonconformities and corrective actionsContinual improvementPreparation for the certification auditClosing of the training course
Actual course outline may vary depending on offering center. Contact your sales representative for more information.
Who is it For?
Target Audience
The job roles best suited to the material in this course are: Personnel responsible for maintaining and improving the quality of the products and services of the organization, Personnel responsible for meeting customer requirements, Consultants, advisors, professionals wishing to obtain in-depth knowledge of ISO 9001 requirements for a QMS, Professionals wishing to acquaint themselves with PECB’s IMS2 Methodology for implementing a QMS, Individuals responsible for maintaining the conformity of QMS to ISO 9001 requirements, Members of QMS implementation and operation teams, Individuals aspiring to pursue a career in quality management