1 - Introduction to Business Analysis
Business analysis definedThe activities that comprise business analysisIIBA/PMI and the goals of a professional associationIIBA’s BABOK® Guide and PMI’s Practice Guide in Business AnalysisExercise: Requirements challenges
2 - The IIBA™ and the role of the Business Analyst
Business analyst definedBA role vs. PM role Importance of communication/collaborationThe deliverables produced as part of business analysisThe BA career path Exercise: Review case Study
3 - Strategy Analysis and Change
The definition of Strategy AnalysisComponents of Strategy AnalysisIdentifying stakeholders and business needsExercises: Business Need development and RACI Stakeholder Identification
4 - Understanding and Defining Solution Scope
Defining Solution Scope Project scope vs. product scopeDefining a problem statementTechniques for defining scopeExercises: Conduct a brainwriting session and create a context diagramOptional exercise: Create a Use Case Diagram
5 - Understanding Requirements
Define the term requirementUnderstand requirement typesPresent the requirements processRequirements vs. specifications and business rulesExercise: Identify Requirements
6 - Planning & Eliciting Requirements
The Requirements Work Plan (RWP) Components of the RWP Identifying good questions for elicitationActive listening Categories and types of elicitation techniques Exercise: Planning for elicitation
7 - Analzying & Documenting Requirements
Understanding requirements analysisThe Business Requirements Document (BRD) The BRD vs. the functional requirements specificationBRD componentsThe purpose of packaging requirements Exercise: Analyzing Requirements
8 - Elicitation & Process Modeling
Why models are createdObjectives of modelingWhat is process managementUnderstanding process modelingModeling using BPMNAS-IS vs. TO-BE modeling BPMN subclassesBPMN simple structurePrototypingBusiness Process Modeling case studyExercises: Modeling and create a Prototype of your application
9 - Verifying & Validating Requirements
The difference between validation and verificationCharacteristics of good requirements Risks associated with requirementsTypes of testing approachesCreating a test plan Requirements traceability matrixVerified and validated requirementsExercise: Testing Requirements
10 - Additional Resources
Helpful links for obtaining additional business analysis information
Actual course outline may vary depending on offering center. Contact your sales representative for more information.
Who is it For?
Designed for individuals new to the business analyst role or those who supervise and/or work with business analysts.
No prerequisites are required for this course. This course is suitable for both novices and experienced people who need to have a clear and systematic approach to Business Analysis.